PIONEER VALLEY SURGICENTER LLC is a Medicare-certified ambulatory surgery center located in SPRINGFIELD, MA, offering same-day outpatient surgical procedures. Google rating: 4.7 out of 5 from 274 reviews.

PIONEER VALLEY SURGICENTER LLC

springfield, MAMedicare Certified

Location & Directions

Address

3550 MAIN ST. STE. 103

SPRINGFIELD, MA

Service Area

This provider serves patients in SPRINGFIELD and surrounding areas in MA.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.
Tonsillectomy / AdenoidectomyThe tonsils and sometimes the adenoids are removed for repeated infections or sleep-disordered breathing. Recovery is notably harder for adults than children, with significant throat pain for a week or more and a real emphasis on staying hydrated.Ear Tube PlacementTiny tubes are placed through the eardrum to drain fluid and ventilate the middle ear, most often for children with recurrent ear infections. The procedure takes about 10 minutes and the tubes usually fall out on their own within a year.Sinus Surgery (FESS)A camera and instruments passed through the nostrils open blocked sinus drainage pathways, with no external incisions. Considered for chronic sinusitis that has not improved with medication. Congestion often worsens briefly before it improves.SeptoplastyThe wall of cartilage and bone between the nostrils is straightened to improve airflow through a blocked side. It addresses breathing rather than external appearance, though it is sometimes combined with cosmetic reshaping.Turbinate ReductionSwollen tissue inside the nose is shrunk to improve airflow, frequently at the same time as septoplasty. Often the difference between a nose that is structurally straight and one that actually feels open.LaryngoscopyA scope examines the voice box and vocal cords, used for persistent hoarseness, difficulty swallowing, or throat pain that has not resolved. Small lesions can sometimes be biopsied or removed during the same procedure.
Breast Augmentation / ReductionBreast size is increased by placing implants, or decreased by removing breast tissue and skin and repositioning the remaining tissue. Reduction is often performed to relieve back, neck, and shoulder pain caused by breast weight.RhinoplastySurgery that reshapes the nose by altering the bone and cartilage beneath the skin. It is performed to change appearance, to correct breathing problems caused by internal structure, or both. Swelling takes months to fully resolve.FaceliftLiposuctionFat is suctioned out from beneath the skin through small tubes called cannulas, reshaping a specific area such as the abdomen, flanks, or thighs. It targets localized deposits and is a contouring procedure rather than a method of weight loss.Wound ReconstructionRebuilds skin and underlying tissue where a wound is too large or too damaged to close directly. Surgeons move nearby tissue, or transfer skin and muscle from elsewhere on the body, to cover the defect. Often follows trauma, infection, or cancer removal.Skin GraftingHealthy skin is taken from one area of the body and transplanted to cover a wound or burn elsewhere. Both the graft site and the donor site need care, and the donor site is often the more uncomfortable of the two.
ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.
Bunion Correction (Bunionectomy)The bony prominence at the base of the big toe is removed and the bone realigned, often with screws or plates. Recovery involves weeks in a protective shoe or boot, and swelling can persist for several months.Hammertoe CorrectionA toe permanently bent at the middle joint is straightened, sometimes with a temporary pin holding the correction. Considered when the toe rubs painfully in shoes or has developed calluses and sores.Plantar Fascia ReleaseThe tight band of tissue along the bottom of the foot is partially released to relieve stubborn heel pain. Reserved for cases that have not improved after months of stretching, orthotics, and other conservative treatment.Ankle ArthroscopyA small camera and instruments treat problems inside the ankle joint — impingement, loose fragments, or damaged cartilage — through incisions a few millimeters wide, avoiding a larger open exposure.Ingrown Toenail RemovalThe edge of a nail growing into the surrounding skin is removed under local anesthesia. When the problem keeps recurring, the nail-forming tissue at that edge is also treated so it does not grow back.Foot Fracture RepairBroken bones in the foot are realigned and stabilized with hardware so they heal in position. Because the foot bears your full weight with every step, alignment matters more here than the small bone size suggests.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 95/100 (+2 vs natl avg 93)

Based on 424 surveys · 29% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
95+2 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
95+3 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
96+2 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 87.5% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

87.5%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.00%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.02%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

4.7
274 reviews
Don

Don

Top notch. From receptionist to nurses and then to who knows i was out. But nurses and anesthesiologist were all happy and fun and PROFESSIONAL at the same time. Real people. Thanks

Verified Google review
cindy baskin

cindy baskin

On 7/22/25 my adult son had nose surgery here. They made him pay up front $1,500 before he could have the surgery and now 5 months later they will not refund the money they owe me. I promptly paid my bill from ent of western New England that uses this surgery center. The surgery center is supposed to refund me $900 and I’ve been fighting along with bc bs insurance company to give me my refund and they won’t. The Md was good and the Facility itself only fair since my son left in 10/10 pain and they would not give him Iv pain meds because they said he had to go home and they had already taken out his iv site when he woke up from surgery. He had 10/10 pain for 3 days. Never never again will I go here or use ent of western New England because of this. The name of the billing company pioneer valley surgery center uses is : Medical health care billing . They are out of Andover Massachusetts and they won’t refund me my money and can’t give me a reason why. Next call is to report them to the better business bureau insurance fraud agency

Verified Google review
Karen Yatsko

Karen Yatsko

My experience here at Pioneer Valley Surgicenter was definitely a 5 star experience. My nurses were wonderful and caring. The doctor was professional and explained everything about my procedures. She also spoke with me afterwards to explain early results. I felt extremely comfortable with the anesthesiologist and surgery staff. I would highly recommend this facility!!

Verified Google review
Dawn Peloquin

Dawn Peloquin

I had 2 carpel tunnel release surgeries two weeks apart. The first surgery was a comfortable and professional experience with everybody involved. The second surgery was the same except for the young nurse who complained out loud that she didn’t know how to prepare the syringes with my numbing medicine and had no idea how to do it!! That made me very nervous! The RN came over and told her to “simmer down” and somebody figured it out. The DR was wonderful, but I was nervous after that. All went well.

Verified Google review
Megan K

Megan K

I had a procedure done today and was initially very nervous as it was my first of this procedure and I’ve never been to this specific site. However I really had no reason to be nervous as I was extremely happy with my care the entire time. The staff is truly phenomenal from the receptionist, nurses, CRNAs, and doctors.. they were all so kind, professional, and welcoming.

Verified Google review

Reviews from Google Places for PIONEER VALLEY SURGICENTER LLC. These are real experiences shared by patients.

Contact

Years in Operation

23 years

Est. 2003

Ownership

For-Profit

Accreditation

AAAHC

Operating Rooms

6

Specialties

Orthopaedic SurgeryOtolaryngologyPlastic and Reconstructive SurgeryGastroenterologyPodiatry
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?