KALAMAZOO ENDO CENTER is a Medicare-certified ambulatory surgery center located in PORTAGE, MI, offering same-day outpatient surgical procedures. Google rating: 3.9 out of 5 from 30 reviews.

KALAMAZOO ENDO CENTER

portage, MIMedicare Certified

Location & Directions

Address

3300 COOLEY CT

PORTAGE, MI

Service Area

This provider serves patients in PORTAGE and surrounding areas in MI.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 94/100 (+1 vs natl avg 93)

Based on 393 surveys · 29% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
94+1 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
92+0 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
97+1 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
97+3 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 84.6% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

84.6%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.12%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.06%

natl avg ~0.1%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

3.9
30 reviews
Kathy Descheneau

Kathy Descheneau

Everyone was so vet professional, yet so warm and pleasant. There was a little delay, but they kept me informed throughout. Very pleased with having my procedure done here.

Verified Google review
Daniel Backman

Daniel Backman

My experience at Kalamazoo Endo Center was perfect. I don’t have a single dissatisfaction. I interacted with eight different individuals: reception, prescreening, surgery prep nurse, surgery nurse, anesthesia tech, gastroenterologist, post-op nurse, and discharge. Each one of them was friendly, prompt, efficient, and communicative. In particular, I spent the most (awake) time with my prep nurse, Brandon. He was excellent.

Verified Google review
Randy Betts

Randy Betts

Kalamazoo Endo Center is fantastic. The staff and doctors are next-level. From Check-in to post-op, they were friendly, professional, thorough, and all smiles. Cade was outstanding in pre-op and painlessly got the IV line in and a warm blanket. In minutes I was ready and waiting. Couple minutes later Dr. Dust came in and did his pre-op greet and explanation, followed momentarily by the nurse anesthetist (I'm blanking on her name-began with an "S", but I blame that on her craft--anesthesia has an amnesic effect ;)) who asked her questions and actually wheeled me into OpRm. Within minutes, I was counting backwards from 10...remember getting to 7. Next I know I'm in recovery and clearing for getting dressed. Probably the best colonoscopy experience to date (I'm old enough to have had 4 at this point). I highly recommend this Center.

Verified Google review
Jake Dillard

Jake Dillard

Every single staff member, nurse, doctor, surgical tech that I worked with for my procedure was amazing. I never leave google reviews. Very caring, amazing bedside manners, couldn't have asked for a better experience. Thank you!!!

Verified Google review
Jeanine Platt

Jeanine Platt

I drove my daughter to her appointment at the endo center for 2 scopes. she was treated horribly. She was started on the IV, but they stopped because they said she had a positive pregnancy test. She explained that this was impossible because she was not sexually active and had normal regular periods. She said perhaps there was a urine mix up ( the cup are not numbered or label with a name) . She was told by the head person (Jill) that her staff doesn't make mistakes and that she was in denial. They refused to do another urine test and we were told to leave. I also asked that they do another urine sample. 2 home tests and blood work from her primary care doctor confirmed she was NOT pregnant. She did 3 days of prep for these procedures and lost 3 days of pay for nothing because they refused to do another simple urine test. Of course she will have to reschedule, but definitely not at this facility. There is one star given only because you can't post unless you give a star. i will be filing a complaint with the Michigan medical board,

Verified Google review

Reviews from Google Places for KALAMAZOO ENDO CENTER. These are real experiences shared by patients.

Contact

Years in Operation

20 years

Est. 2006

Ownership

For-Profit

Operating Rooms

3

Specialties

Gastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?