SURGERY CENTER OF KALAMAZOO LLC is a Medicare-certified ambulatory surgery center located in PORTAGE, MI, offering same-day outpatient surgical procedures. Google rating: 3.4 out of 5 from 21 reviews.

SURGERY CENTER OF KALAMAZOO LLC

portage, MIMedicare Certified

Location & Directions

Address

3200 W. CENTRE AVE., SUITE 101

PORTAGE, MI

Service Area

This provider serves patients in PORTAGE and surrounding areas in MI.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Cataract SurgeryThe clouded natural lens of the eye is removed and replaced with a clear artificial one. It is one of the most common outpatient procedures performed in the country, usually takes under 30 minutes per eye, and is done under light sedation with numbing drops rather than general anesthesia.LASIK / Refractive SurgeryA laser reshapes the cornea to correct nearsightedness, farsightedness, or astigmatism, reducing dependence on glasses or contacts. The procedure itself takes minutes per eye. Vision is often noticeably better within a day, though it can take several weeks to fully stabilize.Glaucoma SurgeryCreates a new drainage path for fluid inside the eye to lower internal pressure. Glaucoma damages the optic nerve silently, so the goal is preventing further vision loss rather than restoring vision already lost. Several minimally invasive options are now performed in outpatient settings.Retinal SurgeryRepairs the light-sensitive tissue at the back of the eye, most often for a detached or torn retina, or for bleeding related to diabetes. Timing matters — a detaching retina is treated urgently because delay increases the risk of permanent vision loss.Eyelid Surgery (Blepharoplasty)Removes excess skin and fat from the upper or lower eyelids. When drooping upper lids block part of the visual field, the procedure is functional rather than cosmetic and is often covered by insurance if visual field testing documents the obstruction.Corneal TransplantReplaces damaged or clouded corneal tissue with donor tissue. Modern techniques often replace only the affected layer rather than the full thickness, which shortens recovery. Vision improves gradually over months, and stitches may stay in place for a year or longer.
Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.
Tonsillectomy / AdenoidectomyThe tonsils and sometimes the adenoids are removed for repeated infections or sleep-disordered breathing. Recovery is notably harder for adults than children, with significant throat pain for a week or more and a real emphasis on staying hydrated.Ear Tube PlacementTiny tubes are placed through the eardrum to drain fluid and ventilate the middle ear, most often for children with recurrent ear infections. The procedure takes about 10 minutes and the tubes usually fall out on their own within a year.Sinus Surgery (FESS)A camera and instruments passed through the nostrils open blocked sinus drainage pathways, with no external incisions. Considered for chronic sinusitis that has not improved with medication. Congestion often worsens briefly before it improves.SeptoplastyThe wall of cartilage and bone between the nostrils is straightened to improve airflow through a blocked side. It addresses breathing rather than external appearance, though it is sometimes combined with cosmetic reshaping.Turbinate ReductionSwollen tissue inside the nose is shrunk to improve airflow, frequently at the same time as septoplasty. Often the difference between a nose that is structurally straight and one that actually feels open.LaryngoscopyA scope examines the voice box and vocal cords, used for persistent hoarseness, difficulty swallowing, or throat pain that has not resolved. Small lesions can sometimes be biopsied or removed during the same procedure.
Epidural Steroid InjectionsSteroid medication is injected near irritated spinal nerve roots to calm inflammation causing sciatica or arm pain. Often used to make physical therapy tolerable rather than as a standalone cure. There are limits on how frequently they can be repeated.Nerve Block InjectionsAnesthetic, sometimes with steroid, is injected around a specific nerve to interrupt pain signals. Used both to treat pain and to identify its source, since relief from a precisely placed block points to the nerve responsible.Radiofrequency AblationHeat generated by radio waves disables the small nerves carrying pain signals from an arthritic spinal joint. Relief commonly lasts six months to two years. Because the nerves regenerate over time, the procedure can be repeated.Spinal Cord StimulationA device delivers mild electrical pulses to the spinal cord to interrupt chronic pain signals before they reach the brain. A temporary trial period is done first, so you can judge the benefit before committing to a permanent implant.Joint InjectionsSteroid or lubricating medication is injected directly into an arthritic or inflamed joint. Image guidance is often used to confirm placement. Relief typically lasts weeks to months and can make physical therapy more productive.Trigger Point InjectionsA local anesthetic is injected into a taut, tender knot of muscle to break the spasm-and-pain cycle. The appointment takes minutes and you can usually return to normal activity the same day.
Breast Augmentation / ReductionBreast size is increased by placing implants, or decreased by removing breast tissue and skin and repositioning the remaining tissue. Reduction is often performed to relieve back, neck, and shoulder pain caused by breast weight.RhinoplastySurgery that reshapes the nose by altering the bone and cartilage beneath the skin. It is performed to change appearance, to correct breathing problems caused by internal structure, or both. Swelling takes months to fully resolve.FaceliftLiposuctionFat is suctioned out from beneath the skin through small tubes called cannulas, reshaping a specific area such as the abdomen, flanks, or thighs. It targets localized deposits and is a contouring procedure rather than a method of weight loss.Wound ReconstructionRebuilds skin and underlying tissue where a wound is too large or too damaged to close directly. Surgeons move nearby tissue, or transfer skin and muscle from elsewhere on the body, to cover the defect. Often follows trauma, infection, or cancer removal.Skin GraftingHealthy skin is taken from one area of the body and transplanted to cover a wound or burn elsewhere. Both the graft site and the donor site need care, and the donor site is often the more uncomfortable of the two.
Bunion Correction (Bunionectomy)The bony prominence at the base of the big toe is removed and the bone realigned, often with screws or plates. Recovery involves weeks in a protective shoe or boot, and swelling can persist for several months.Hammertoe CorrectionA toe permanently bent at the middle joint is straightened, sometimes with a temporary pin holding the correction. Considered when the toe rubs painfully in shoes or has developed calluses and sores.Plantar Fascia ReleaseThe tight band of tissue along the bottom of the foot is partially released to relieve stubborn heel pain. Reserved for cases that have not improved after months of stretching, orthotics, and other conservative treatment.Ankle ArthroscopyA small camera and instruments treat problems inside the ankle joint — impingement, loose fragments, or damaged cartilage — through incisions a few millimeters wide, avoiding a larger open exposure.Ingrown Toenail RemovalThe edge of a nail growing into the surrounding skin is removed under local anesthesia. When the problem keeps recurring, the nail-forming tissue at that edge is also treated so it does not grow back.Foot Fracture RepairBroken bones in the foot are realigned and stabilized with hardware so they heal in position. Because the foot bears your full weight with every step, alignment matters more here than the small bone size suggests.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 95/100 (+2 vs natl avg 93)

Based on 188 surveys · 36% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
95+2 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
95+3 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
96+2 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.02%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.02%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

3.4
21 reviews
Zach Knaus

Zach Knaus

The surgery staff (Drs and Nurses) were all great but their desk and billing staff leaves much to be desired. Every cancellation meant my appt got moved up with little to no notice which was very inconvenient. Then I needed to set up a payment arrangement and left two messages and neither messages were returned. The day of service the billing woman treated me like a huge inconvenience because I couldn’t pay the entire balance in full. The second appt, I had the arrangement set up and despite my appt moving up a couple times everything went well. That is until my EOB and bill didn’t match up. I had to call and cancel my payment arrangement and talked to someone who had no idea what to do about the discrepancy between EOB and bill. I received a call back a week later and was told that we could give it time to see if they would receive a new EOB so I should hold off on paying. Then today I get a letter from a collections agency just two weeks before I’m supposed to close on a new home!!! The communication with the billing staff was not friendly and I was treated like a waste of their time.

Verified Google review
Nancy Struck

Nancy Struck

Woke up in high pain - bad pain management. Been there 4 different times, in general, the nurses' attitude seems to be pretty indifferent. Sort of like "you're on your own." Do not like being wheeled into surgery when elsewhere I could walk in - a more empowering approach. I hope to never go back there. Check out the bills - unbelievable Surgery Center fees as opposed to the surgeon.

Verified Google review
Sarah Berry

Sarah Berry

The staff and medical professionals at the Surgery Center are 2nd to none! I was treated with kindness and compassion from the moment I walked through the door. Front desk staff was very friendly and helpful, and answered all of my questions. The medical professionals were thorough and engaging and I felt like I was treated with importance. You can have full confidence in their ability to take great of you during your outpatient procedure too!

Verified Google review
Janice Wert

Janice Wert

My Ophthalmologist is the best of the best! The medical staff were all phenomenal. But the receptionist and office manager are seriously lacking in customer service skills. I was told they took a credit card I often use and I went to pay and was told no. My son had come with me so he paid after leaving us standing there with no offer of solutions. The Office Manager called me today and said no one who works there would have ever told me they accept Care Credit. She brought my doctor’s office into it and they are a totally separate entity and had been paid. I asked today, after my surgery what would have happened if my son hadn’t paid. She said they would have sent me home or offered me the cheaper lense my insurance would have paid for. The receptionist left us standing there to “see what we could come up with”. This is horrible customer service. Their website says they accept checks, cash and various credit cards. I wonder if any of that is true? A big zero for pathetic customer service!

Verified Google review
K Budden

K Budden

I was a huge fan of the Surgery Center of Kalamazoo in Portage Mi until yesterday when I was was treated in a rude manner by one of the front desk admissions ladies (the other was very nice) I was told to be there at 6:15 for a 7:30 scheduled knee surgery. I arrived at 6:10 and had to stand outside because the doors were locked and I could see employees inside. A front desk employee unlocked the door without a greeting and rudely told me to stand at counter and wait. She came back five minutes later and asked for my insurance card and credit card. She never returned my credit card and when the nurse came to prep me I had to go back and ask for it and it was handed to me without an apology. I never write bad reviews but I want to help other patients who are nervous about surgery and probably in pain to be treated with kindness instead of the way I was treated. The nurses and doctors were all amazing and friendly and receive a five star rating from me however the front desk needs assistance in providing friendly and compassionate care to all patients.

Verified Google review

Reviews from Google Places for SURGERY CENTER OF KALAMAZOO LLC. These are real experiences shared by patients.

Contact

Website

scok.org/

Years in Operation

22 years

Est. 2004

Ownership

For-Profit

Operating Rooms

4

Specialties

OphthalmologyOrthopaedic SurgeryOtolaryngologyInterventional Pain MedicinePlastic and Reconstructive SurgeryDental SurgeryPodiatry
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?