HOGAN SURGERY CENTER

G

Gabriel Huddleston

Work experience ever in my life. They have your appointment for a particular time and yet you sit 2 to 3 hours in the waiting room before you’re ready to go back. Never enough seating because in the lobby because it’s full with patients waiting. I will be submitting information to the BBB about this because this is highly uncalled for and extremely unprofessional. I wish I could give them a 0 star because that’s what the honestly deserve including the staff

K

Kent

For over 2 years I have taken Mom to her appointments here. Not once has she been seen earlier than an hour past her appointment time! They overbook. They apologize, but they NEVER do anything about it. These reviews are filled with similar stories. It’s the very nature of this enterprise for patients to anticipate a very disrespectful excessive amount of wait time. Apologies are not corrective action. This office manager is obviously not concerned about it, but is more concerned about making money for the business by herding patients like cattle.

M

Michael Newman

Mother's first scheduled appointment 2 and a half hours late. Then procedure began. Second scheduled appointment 2 hours and fifty minutes behind schedule. Then procedure began. These were both cataract surgeries. Terrible time appointment scheduling. Should not book more work than they can achieve in a timely manner. Very disappointed.

R

Rebecca Center

If you have an entire day to waste and don’t mind sitting in an uncomfortable chair this is the place for you!! Appointment time was 3:15, my husband arrived at 3:00. He finally left at 5:49 without being seen. The office still had other patients who arrived after we did when he left. At that rate we anticipated we wouldn’t be seen until after 7. Scheduling patients then having them wait for 3-4 hours is absolutely disrespectful, we get charged a fee if we are late to our appointment and have to reschedule yet they can run behind for HOURS?!?!?

Z

Z G

We are truly greatful Dr. Hogan was gracious enough to squeeze our little girl in for a last minute appointment. It has been our experience of quite difficulty obtaining an appointment as many providers are booked for months nowadays so the wait was humbling and well worth it for us. Staff here were warm and welcoming and we left with the sense Dr. Hogan genuinely cared for the well being of our daughter.