KALISPELL REGIONAL MEDICAL CENTER INC DBA POLSON HEALTH OUTPATIENT CENTER is a Medicare-certified ambulatory surgery center located in POLSON, MT, offering same-day outpatient surgical procedures. Google rating: 3.1 out of 5 from 81 reviews.

KALISPELL REGIONAL MEDICAL CENTER INC DBA POLSON HEALTH OUTPATIENT CENTER

polson, MTMedicare Certified

Location & Directions

Address

106 RIDGEWATER DR SUITE B

POLSON, MT

Service Area

This provider serves patients in POLSON and surrounding areas in MT.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Cataract SurgeryThe clouded natural lens of the eye is removed and replaced with a clear artificial one. It is one of the most common outpatient procedures performed in the country, usually takes under 30 minutes per eye, and is done under light sedation with numbing drops rather than general anesthesia.LASIK / Refractive SurgeryA laser reshapes the cornea to correct nearsightedness, farsightedness, or astigmatism, reducing dependence on glasses or contacts. The procedure itself takes minutes per eye. Vision is often noticeably better within a day, though it can take several weeks to fully stabilize.Glaucoma SurgeryCreates a new drainage path for fluid inside the eye to lower internal pressure. Glaucoma damages the optic nerve silently, so the goal is preventing further vision loss rather than restoring vision already lost. Several minimally invasive options are now performed in outpatient settings.Retinal SurgeryRepairs the light-sensitive tissue at the back of the eye, most often for a detached or torn retina, or for bleeding related to diabetes. Timing matters — a detaching retina is treated urgently because delay increases the risk of permanent vision loss.Eyelid Surgery (Blepharoplasty)Removes excess skin and fat from the upper or lower eyelids. When drooping upper lids block part of the visual field, the procedure is functional rather than cosmetic and is often covered by insurance if visual field testing documents the obstruction.Corneal TransplantReplaces damaged or clouded corneal tissue with donor tissue. Modern techniques often replace only the affected layer rather than the full thickness, which shortens recovery. Vision improves gradually over months, and stitches may stay in place for a year or longer.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 95/100 (+2 vs natl avg 93)

Based on 89 surveys · 19% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
95+2 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
94+2 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
98+4 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 100.0% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

100.0%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.35%

natl avg ~1.0%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

3.1
81 reviews
jerry smith

jerry smith

This may be the most incompetent hospital around ...when I told them there was something they were missing I was told I could get my own bloodwork done at community labs in missoula. That was the best advice I ever took....they were missing something...nobody at this hospital even reached out to discuss the results of my blood tests. So anyways I had my own tests done and reached out to another provider....worst experience ever from a hospital. All because of low vitiman d (which they didnt even test for)... I'll tell you what though...the one thing you don't want to do is miss a payment with them. Terrible experience.

Verified Google review
Howard

Howard

Be careful get an advocate to write down words, A providence mental health doctor lorina forced me to take a medicine that caused harm, I have the evidence to prove it. making the decision to withhold helpful medication unless the patient takes a harmful one could be considered blackmail or extortion. This scenario involves using a threat (withholding necessary treatment) to coerce someone into taking a course of action (taking a harmful medication) that they would not otherwise choose, according to a federal criminal defense attorney. Elaboration: Blackmail, or extortion, is the act of using threats to gain something from someone, says a law firm specializing in federal criminal defense. Threat and Coercion: In this scenario, the threat is withholding a necessary medication, and the coercion is forcing the patient to take a medication that could be harmful. This could be considered a form of blackmail, according to a lawyer. Harmful Consequences: The patient would be at risk of not receiving the necessary medical care or taking a potentially harmful medication, which could have severe health consequences. Ethical Concerns: This is highly ethical concerns for medical professionals. They have a duty to prioritize patient well-being and provide the best possible care.

Verified Google review
Amanda Dillard

Amanda Dillard

My daughter was knocked unconscious at a softball game and we had to call an ambulance. When we arrive to the ER we were treated like we made it up. She had blood on one side of her face. She didn't get any sort of imaging done...no xray (her head was flipped back and hit the ground) no mri, no CT. We were asked to clean the blood from her face. They did absolutely zero concussion exam. They actually argued that she was ever unconscious even though there was many many witnesses and a video (game changer) she hadn't even been registered when they came in with the discharge papers. The doc printed a note for her coach and the tournament director, it stated that she was seen there and could go back to the game with zero restrictions. When we got back to the field MD (parent from another team) came over to how she was doing. He did a full evaluation and she does have a concussion. Which was pretty obvious. She had since been suffering with headaches, nausea, dizziness, and memory fog. She doesn't remember what happened. I am bringing her to her actual doc to get her checked out again. This hospital is absolutely ridiculous. I will never go back.

Verified Google review
Vernon Seth Breding

Vernon Seth Breding

Went into the ER to see if our child had broken his arm. The x-ray tec was great with the kid and seemed skilled. However they decided that MAYBE it was broken but not to splint it. We took him into Logan the following day and yes it was in fact broken and he needed a cast. So we paid to have a doctor essentially tell us nothing. I don't recommend them if you have another option.

Verified Google review
Steve Ducharme

Steve Ducharme

My brother-in-law was released from St.Joseph Rehab Clinic yesterday 06/04/24. When he entered Rehab he couldn’t walk or even stand his legs were so weak. With Rehab they got him strong enough to stand and walk short distances and sent him with a walker. When he got home I saw that he still needed help to stand up, when he walked he dragged his feet and he’s unable to go up stairs or step up over the curb. I feel the Rehab failed him. I feel he should have been given the chance to become strong enough to leave the Rehab without dragging his feet to walk, that is not normal. He should have been able to step up a curb or even a few steps. This didn’t happen. I also feel he should have left Rehab with enough strength to get up from a seated position. I believe Rehab should have done a better job getting to the point where he could be more self sufficient on his return home.

Verified Google review

Reviews from Google Places for KALISPELL REGIONAL MEDICAL CENTER INC DBA POLSON HEALTH OUTPATIENT CENTER. These are real experiences shared by patients.

Contact

Years in Operation

10 years

Est. 2016

Ownership

For-Profit

Operating Rooms

2

Specialties

Ophthalmology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?