MIDWEST EYE SURGERY CENTER LLC

C

Cariena Birchard

My appointment was at 2:30, did not get called back until about 3. Then sat in the exam room with my eyes dilated and without my glasses until 4:15. Then had an exam that took less than ten minutes and was sent on my way. While the staff was polite (and the Dr. apologized when she did finally come in) I didn’t appreciate being left to sit for an hour while I could hear the staff at the hub outside the exam room socializing and joking around. They need to check in and let patients know they haven’t forgotten them when things are running late. I understand things don’t always run exactly on time but this wait was excessive when I’d already been dilated (which gave me a migraine to boot) and without any updates when the staff clearly had time to socialize with each other.

P

Pat Daugherty

I was impressed with the shorter amount of time I spent on this eye appointment. It was a pleasant surprise. I felt that everything was thorough and I was out in quick time.

J

Jill Nastase

Dr Jackson is always amazing and I looked forward to seeing her every time! She makes it fun and answers all my questions. It was my first time visiting the Dodge st location because I usually go to La vista. Aria one of the staff who started my visit was so kind and knowledgeable! It was a great experience overall!

M

minnie olson

Loved Dr. Greder. Been seeing him for decades. However, their billing department isn't so great. Husband asked over the phone for the same exam he's had for years. Front desk gave him a medical form instead of a routine exam form, and he signed it, thinking it was the same one from before. Now they're claiming he requested the medical, even though his exam was the normal one he's always had. Should have known better when they asked for the primary insurance card. Won't be going back. Edited to add: canned response is insincere, since I've found reviews for this same issue, and yet, here we are with them still doing it

M

Mallory Mueller

This was an incredible experience. This was my first time to an eye doctor as an adult, so I don’t have much to compare it to, but the person who assisted the doctor and the lady who helped me with my glasses, were both incredibly professional and warm and welcoming. I felt completely comfortable. The doctor was great also very friendly and helpful. And the speed of the service was excellent. There was no long waiting periods, but I didn’t feel rushed either. The lady at the front desk who checked me in was slightly condescending and appeared to hate her job, but honestly, I don’t blame her I guess. As someone who knows nothing about eye care I wish I would’ve known that having dilated eyes was going to make me feel wasted, but now I know for the future. I purchased eyeglasses through them as well, and although I haven’t received them yet, but the lady who helped me make my purchase was so great that I left knowing that I made the right choice. I would highly recommend this place to anybody looking for an eye doctor.