CONCORD ENDOSCOPY CENTER LLC is a Medicare-certified ambulatory surgery center located in CONCORD, NH, offering same-day outpatient surgical procedures. Google rating: 3.5 out of 5 from 15 reviews.

CONCORD ENDOSCOPY CENTER LLC

concord, NHMedicare Certified

Location & Directions

Address

60 COMMERCIAL STREET SUITE 201

CONCORD, NH

Service Area

This provider serves patients in CONCORD and surrounding areas in NH.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 96/100 (+3 vs natl avg 93)

Based on 343 surveys · 25% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
96+3 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
96+4 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
95+1 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 100.0% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

100.0%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.03%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.01%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

3.5
15 reviews
Elaine

Elaine

I brought my mother to CEC for a routine colonoscopy. I was thoroughly impressed with the professionalism, yet personalized attention that was provided for my mother. Tracy, Sandy, and Jacque, were so caring toward my mother. My mother has some cognitive challenges, and she struggles with anxiety. The team at CEC made her feel comfortable, and kept me well informed of the whole process. I am not looking forward to when I will need to get a colonoscopy, but I sure hope that when I do, I am treated with the same respect, and kindness that was shown to my mother. Thank you, Tracy, Sandy, & Jacque!

Verified Google review
Dave Richard

Dave Richard

had a colonoscopy. all staff were great. clear directions and info on procedures. made to feel relaxed and confident of care. friendly and answered any questions. highly recommend.

Verified Google review
aadst1

aadst1

I vividly remember being aware mid procedure, in pain, and begging them to stop. They completed the procedure, with no notes to that affect. I have since exceeded the recommended time until next screening. I discussed my documented anesthesia resistance with them prior to the procedure. This happened anyway. Avoid this facility at all costs. This provider is not competent, and wilfully violates patient consent for the sake of provider convenience.

Verified Google review
Roger Amadon

Roger Amadon

Everyone knows that having a Colonoscopy is an uncomfortable procedure and not something you look forward to. However, I can't say enough good and positive things about the staff at Concord Endoscopy Center! Dr. Thompson was great and had a personality to match, and from the check in with Tasha, guidance through the Prep and Procedure with Shelly, to the Recovery Nurse Lisa, everyone was professional and caring, helping you through what would normally be considered an unpleasant experience. Keep up the great work!

Verified Google review
Jackie Whipple

Jackie Whipple

I found the Perfect Office! No one actually enjoys what happens at an Endoscopy Office, but Concord Endoscopy has been absolutely wonderful to me! I received weekly calls during my treatment to see how I was doing. They were respectful of my privacy, they listened to my complaints and they always made me feel like they cared. Even after my treatment they have called to make sure I continued to do well. I Love Dr. Gilbert and his caring staff!

Verified Google review

Reviews from Google Places for CONCORD ENDOSCOPY CENTER LLC. These are real experiences shared by patients.

Contact

Years in Operation

22 years

Est. 2004

Ownership

Non-Profit

Operating Rooms

4

Specialties

Gastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?