CONCORD EYE SURGERY LLC is a Medicare-certified ambulatory surgery center located in CONCORD, NH, offering same-day outpatient surgical procedures. Google rating: 4.0 out of 5 from 256 reviews.
CONCORD EYE SURGERY LLC
Location & Directions
Service Area
This provider serves patients in CONCORD and surrounding areas in NH.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Data Not Available
This facility does not have published OAS CAHPS survey data. Facilities with fewer than 100 completed surveys are not required to report.
Safety Metrics
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.17%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.02%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Kathleen Hurley
The administration here is incompetent. Twice rescheduled with Dr. Chapman, once they actually called to tell us, the other time we drove 45 minutes to find out he had left for the day (NYE). For one exam, we were told we did not need a second driver as no dialation was necessary; only to be told differently on arrival, followed by another round of incompetent scheduling — lmk if you’d like details. Upshot: if they can’t get basics right, don’t trust the other stuff. Avoid avoid avoid.
Jack Higgins
Terrible job they simply couldn’t remove a stye. Removed about half of it and lied and said it was fully ready for recovery. Way overpriced. Don’t go there they suck.
Vicki McCloskey
I would not recommend this practice. They are frequently late and they failed to sent my eyeglass prescription after they told me 6 times they would send it. I lost my glasses and called from a vision center to have them fax my prescription. I was told they would. When it didn’t arrive I called again. Still not sent. After the weekend I called the vision center and still no fax. I called concord eye center again and they yet again promised to send it and they didn’t. I called again to say I’m coming to get it but they assured me they would have it there by 12:20. By 1:00 nothing. I need my glasses and these people are so incompetent they can’t help me while I’m trying to order a new pair. I’m going to find a new eye doctor.
Eli Pinard
There was a car accident on my way to there apt which caused me to be 15 min late. They have a 10 min grace period. (I understand) I asked if they could make an exception. The receptionist said I don’t want you to anticipate the answer to change. She went out back laughed with who she was speaking to and then came back and said they could not do anything. I understand not being able to do it but her saying that the answer won’t change then hearing them laugh bothered me to the point I didn’t want to even reschedule.
Ginie Murphy
I was scheduled for an A Scan at 11:20 and after that I was taken to another waiting room and told my appointment with the doctor was at 12:45. That was the first I was told of the large gap between appointments. This is unacceptable. Being assured they will take me as soon as they can was not reassuring. This practice has been totally disorganized since the two practices merged.
Reviews from Google Places for CONCORD EYE SURGERY LLC. These are real experiences shared by patients.
Contact
Phone
(603) 224-2020Website
concordeyecenternh.com/Years in Operation
25 years
Est. 2001
Ownership
For-Profit
Accreditation
AAAHC
Operating Rooms
2
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?