CAROLINAS PHYSICIANS NETWORK INC DBA CAROLINAS GASTROENTEROLOGY MEDICAL CENTER PLAZA is a Medicare-certified ambulatory surgery center located in CHARLOTTE, NC, offering same-day outpatient surgical procedures. Google rating: 4.1 out of 5 from 44 reviews.
CAROLINAS PHYSICIANS NETWORK INC DBA CAROLINAS GASTROENTEROLOGY MEDICAL CENTER PLAZA
Location & Directions
Service Area
This provider serves patients in CHARLOTTE and surrounding areas in NC.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 95/100 (+2 vs natl avg 93)Based on 54 surveys · 14% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Safe Surgery Checklist: 73.1% (natl avg ~97%)Safe Surgery Checklist
% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.
73.1%
natl avg ~97%
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.10%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.04%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Douglas Albert
This practice used to be fantastic. I have been a patient for 20 years. Unfortunately, many good doctors and staff have left. Today’s practice is the worst medical practice in terms of service and support that I have ever had to deal with: Phones aren’t answered, messages are not returned, follow up appointments are 4 months out, other appointments have been cancelled or changed at the last minute only to then not show on their schedule. And, most of this comes with an attitude as well. I can’t tell if this reflects on the quality of the doctors as I haven’t been able to speak with one. I waited months for a PA and then any questions seem to be handled by admins. Too bad as it was really a great practice.
Stephanie Hayes
It’s nice to be heard. I feel like my concerns were addressed and things explained to me in detail.
Donald Adams
Atrium Health GI, Ciera Fitzgerald and the rest of the team are wonderful! Ciera is very knowledgeable, has excellent communication skills, and is great to work with! Thanks Ciera and to all of the teams!
Diane Krebs
I am pleased with Abby Fowler NP and the same day/in-building blood test. However, being my first visit, I found the parking deck a nightmare maze of color coding that meant nothing. Unbelievably, there is a pkg deck "assistant" that had to help me find my vehicle which he and another employee confirmed is a regular activity of his. All it takes is a few signs to clear up the confusion that was shared by several patients and employee who agreed.
Michelle Freeman
I see Abby Fowler PA. She is the best! She takes the time to listen. Doesn't rush through the appointment. I feel like she hears me and that's important to me.
Reviews from Google Places for CAROLINAS PHYSICIANS NETWORK INC DBA CAROLINAS GASTROENTEROLOGY MEDICAL CENTER PLAZA. These are real experiences shared by patients.
Contact
Phone
(704) 355-8850Years in Operation
20 years
Est. 2006
Ownership
For-Profit
Operating Rooms
2
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?