NOVANT HEALTH SOUTHPARK SURGERY CENTER is a Medicare-certified ambulatory surgery center located in CHARLOTTE, NC, offering same-day outpatient surgical procedures. Google rating: 3.0 out of 5 from 39 reviews.
NOVANT HEALTH SOUTHPARK SURGERY CENTER
Location & Directions
Service Area
This provider serves patients in CHARLOTTE and surrounding areas in NC.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 95/100 (+2 vs natl avg 93)Based on 341 surveys · 18% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.03%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.03%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Jody Monkus
Demand payment before the procedure. No where in the “estimate” letter do they say FULL PAYMENT is due BEFORE surgery. As someone who has had several, I have NEVER!!!
Tyler Levy
No one helps you. They don’t prepare you for the recovery of the surgery. They tell you it will be a quick recovery that you can go home the same day. I am in so much pain multiple days later and I keep getting told that it’s normal. Staff is no help. They only want the money from you. They don’t care about how you feel after.
Joseph Helfert
no price transparency, they will not tell me or UHC the charge rate for tonsillectomy for my 3 year old daughter. will only give price after we are scheduled. garbage policy that should be illegal. 0 stars
Matt Norem
Great staff. We were well-informed on what all was going to happen. Thank you all and see you next week for the other procedure.
Charles from the USA
The surgical center has about 30 doctors and 6 operating rooms. Our doctor was great however, didn't care very much for the staff. The staff tried to move us out 45 minutes after sergery. Our welcome package arrived 10 days after the surgery.
Reviews from Google Places for NOVANT HEALTH SOUTHPARK SURGERY CENTER. These are real experiences shared by patients.
Contact
Phone
(704) 295-3080Years in Operation
23 years
Est. 2003
Ownership
For-Profit
Accreditation
Joint Commission
Operating Rooms
6
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?