THE HAND CENTER LLC is a Medicare-certified ambulatory surgery center located in COLUMBUS, OH, offering same-day outpatient surgical procedures. Google rating: 3.3 out of 5 from 32 reviews.

THE HAND CENTER LLC

columbus, OHMedicare Certified

Location & Directions

Address

1210 GEMINI PL

COLUMBUS, OH

Service Area

This provider serves patients in COLUMBUS and surrounding areas in OH.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 99/100 (+6 vs natl avg 93)

Based on 37 surveys · 26% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
99+6 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
100+8 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
99+5 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.00%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Affiliated Surgeons

Surgeons affiliated with this facility based on NPPES NPI registry data.

Surgeon affiliations are sourced from CMS NPPES data and may not reflect current practice arrangements. Contact the facility to confirm.

Google Reviews

3.3
32 reviews
Sue York

Sue York

Jayme Hill was extremely patient and took the time to really listen and understand the soreness in my thumbs. She explained everything in simple, non-medical terms so I could clearly understand what was causing the pain and what I could do to help relieve it. When she gave me the injections, there was little to no pain during the shots. I did have a little soreness once the numbing wore off, but the next day it honestly felt like I had NEW hands! Thank you so much, Jayme — I truly appreciate your care and I will always recommend you!

Verified Google review
Angela Slaughter

Angela Slaughter

My experience with Jayme Hill and her team was extremely disappointing. From the very first visit, I was met with rude behavior, a lack of empathy, and dismissive attitudes. I was told my injury was arthritis-related and tied to a previous condition, but this turned out to be inaccurate—it was a new injury that was misdiagnosed from the start. I was given a treatment plan that included injections but no hand therapy, which felt inadequate and impersonal. It became clear that my health and recovery were not the priority. The approach felt profit-driven, not patient-centered. I also discovered discrepancies in my test results that raise serious concerns about accuracy and transparency. The overall experience reflected a troubling lack of care and respect. Patients deserve competent, compassionate treatment and the right to advocate for themselves without being mistreated or marginalized.

Verified Google review
Carlos Moreno

Carlos Moreno

I had never needed surgery before, but unfortunately, during a work-related trip, I broke my finger and had to seek urgent care. I ended up at Dr. Charan Gowda’s office at the Hand Center, and I honestly couldn’t have made a better choice. From the very first visit, I felt completely confident and reassured; the level of care, attention, and ownership they took in helping me heal was outstanding. Dr. Gowda and his team were extremely thorough. I was in the room as he and his assistants carefully examined my injury and openly discussed the best and safest path forward. They explained everything in both medical and easy-to-understand terms, so I fully grasped the extent of my injury and what to expect. Surgery was scheduled shortly after my initial visit, and it went smoothly. The staff, nurses, and doctors were incredible, skilled, compassionate, and professional throughout the entire process. Now, nearly six weeks post-surgery, had to do the follow up care in Provo UT, and even the doctors here commented on how clean and well-done the procedure was. They’re confident I’ll regain full motion and function once the pins are removed and my nail grows back. I’ve already regained regular use of my hand — I can type, grab objects, and even exercise again. While I still experience some discomfort and limited motion due to the pins, I’m well on my way to full recovery. I’m deeply grateful to Dr. Gowda and the entire team at the Hand Center. I wish I could thank them in person, but I had to return home. Still, I wanted to leave this review as a sincere thank you for the outstanding care I received. Highly recommended.

Verified Google review
Jody Reyburn

Jody Reyburn

Took them 2 months to get me into surgery to repair nerve damage. The delay caused a neuroma to developed, so the surgery wasn’t successful. This caused me to get a 2nd surgery 10 days later. Over 8 weeks of rehab 2x a week, did very little in gaining any worthwhile use of my hand. Each doctor visit the story was 6 months to get feeling Bach, the up to a year to get feeling back. Well it’s been a year and I’ve spent thousands of dollars with still no feeling. Get a second opinion. You’ve been warned.

Verified Google review
Jehn J. P.

Jehn J. P.

I will start by giving stars to the people that work here. They're really nice, very accommodating and pleasant to talk to. (-) stars for the everything is set up, you have to basically take up to 4 visits for them to complete what you came here for. The first visit was to see the doctor, 10mins tops to tell you what is it that you are trying to get check. Then you have to come back for an MRI, then another consultation to go with your result, before they can really tell you if you can get your issue removed or not. They're not as efficient, I already paid for my first visit. I feel like they just want more $$$, I don't understand why the doctor can't read the MRI result and tell me if I can get the surgery or not.

Verified Google review

Reviews from Google Places for THE HAND CENTER LLC. These are real experiences shared by patients.

Contact

Years in Operation

14 years

Est. 2012

Ownership

For-Profit

Accreditation

AAAHC

Operating Rooms

3

Specialties

Orthopaedic Surgery
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?