EIGER BRANCH LLC DBA ORTHOPEDIC OUTPATIENT CENTER is a Medicare-certified ambulatory surgery center located in MEDFORD, OR, offering same-day outpatient surgical procedures. Google rating: 3.9 out of 5 from 19 reviews.
EIGER BRANCH LLC DBA ORTHOPEDIC OUTPATIENT CENTER
Location & Directions
Service Area
This provider serves patients in MEDFORD and surrounding areas in OR.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 98/100 (+5 vs natl avg 93)Based on 54 surveys · 26% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.09%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.04%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
G R (frontman)
I've had multiple surgeries there for carpal tunnel and other issues with my hands. The staff is great and Dr Sternenberg has helped me lot. No more numbness, and better hand strength. Yes, once in a while there have been delays buti tell myself that if there is a problem when it's my surgery, I want him to take all the time he needs!
Debbie Yokoi
I would love to give a higher rating, but I can’t. Dr Ho was amazing. He’s a very skilled surgeon and I highly recommend. I’ve been in the medical field for 35 years, and this surgery center failed. My nerve block did not work for my knee replacement and there were no other alternatives, like a pain pump. If you’ve had a knee replacement, you understand the excruciating pain I was in. They only had one narcotic available prior to the surgery and afterward, I was “maxed out” on Fentanyl, but was still in the most pain I’ve ever felt. I was to be the 1st surgery of the morning, but I wasn’t. They were 35 min late, as they started another surgery before mine and I was there earlier than scheduled. I left with 10/10 pain, vomiting because the pain was so bad, but they just pushed me out the door. “Time to go”. I will choose a hospital setting next time, as they have the available resources to treat unforeseen complications after surgery. The staff was great, the nurses are experienced and knowledgeable and I felt very comfortable with them. It’s the facility itself that can do better. They NEED to do better!
Dani Adelman
Had a wonderful experience with Dr Denard and his team. Everyone was so lovely, and they’re running a VERY efficient operation. From start to finish, I felt like I was in very good hands. Post-op, I got a video explanation and a call from my doctor - exceeded my expectations!
Janet Lecuyer
Outstanding care, amazing staff, great communication. I spoke and saw multiple staff planning and having my procedure. All were very pleasant and caring and work great as a team. Can see how committed they are. Facility is excellent and geared toward providing excellent care. Anesthelogist best I’ve ever had. Listened carefully to my anesthesia history and had no adverse side effects.
Nicole Dyer
Super unhelpful. I have been trying to get an estimate from them for the last 2 weeks so I can figure out my out of pocket, and because their surgery scheduler does not do their job in a timely manner, I can not get an estimate for the procedure. It is now less than 2 weeks from our surgery date, and it is still not on their schedule even though it was booked with Southern Oregon Ortho over 2 weeks ago and I can't get an estimate until they get it on their schedule. Not very good customer service when patients are trying to financially plan for things like this. Won't ever use this facility again.
Reviews from Google Places for EIGER BRANCH LLC DBA ORTHOPEDIC OUTPATIENT CENTER. These are real experiences shared by patients.
Contact
Phone
(541) 608-2460Website
www.oregonortho.com/Years in Operation
3 years
Est. 2023
Ownership
For-Profit
Accreditation
Joint Commission
Operating Rooms
6
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?