EIGER BRANCH LLC DBA ORTHOPEDIC OUTPATIENT CENTER is a Medicare-certified ambulatory surgery center located in MEDFORD, OR, offering same-day outpatient surgical procedures. Google rating: 3.9 out of 5 from 19 reviews.

EIGER BRANCH LLC DBA ORTHOPEDIC OUTPATIENT CENTER

medford, ORMedicare Certified

Location & Directions

Address

577 AIRPORT ROAD

MEDFORD, OR

Service Area

This provider serves patients in MEDFORD and surrounding areas in OR.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.
Epidural Steroid InjectionsSteroid medication is injected near irritated spinal nerve roots to calm inflammation causing sciatica or arm pain. Often used to make physical therapy tolerable rather than as a standalone cure. There are limits on how frequently they can be repeated.Nerve Block InjectionsAnesthetic, sometimes with steroid, is injected around a specific nerve to interrupt pain signals. Used both to treat pain and to identify its source, since relief from a precisely placed block points to the nerve responsible.Radiofrequency AblationHeat generated by radio waves disables the small nerves carrying pain signals from an arthritic spinal joint. Relief commonly lasts six months to two years. Because the nerves regenerate over time, the procedure can be repeated.Spinal Cord StimulationA device delivers mild electrical pulses to the spinal cord to interrupt chronic pain signals before they reach the brain. A temporary trial period is done first, so you can judge the benefit before committing to a permanent implant.Joint InjectionsSteroid or lubricating medication is injected directly into an arthritic or inflamed joint. Image guidance is often used to confirm placement. Relief typically lasts weeks to months and can make physical therapy more productive.Trigger Point InjectionsA local anesthetic is injected into a taut, tender knot of muscle to break the spasm-and-pain cycle. The appointment takes minutes and you can usually return to normal activity the same day.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 98/100 (+5 vs natl avg 93)

Based on 54 surveys · 26% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
98+5 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
96+4 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
97+3 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.09%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.04%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

3.9
19 reviews
G R (frontman)

G R (frontman)

I've had multiple surgeries there for carpal tunnel and other issues with my hands. The staff is great and Dr Sternenberg has helped me lot. No more numbness, and better hand strength. Yes, once in a while there have been delays buti tell myself that if there is a problem when it's my surgery, I want him to take all the time he needs!

Verified Google review
Debbie Yokoi

Debbie Yokoi

I would love to give a higher rating, but I can’t. Dr Ho was amazing. He’s a very skilled surgeon and I highly recommend. I’ve been in the medical field for 35 years, and this surgery center failed. My nerve block did not work for my knee replacement and there were no other alternatives, like a pain pump. If you’ve had a knee replacement, you understand the excruciating pain I was in. They only had one narcotic available prior to the surgery and afterward, I was “maxed out” on Fentanyl, but was still in the most pain I’ve ever felt. I was to be the 1st surgery of the morning, but I wasn’t. They were 35 min late, as they started another surgery before mine and I was there earlier than scheduled. I left with 10/10 pain, vomiting because the pain was so bad, but they just pushed me out the door. “Time to go”. I will choose a hospital setting next time, as they have the available resources to treat unforeseen complications after surgery. The staff was great, the nurses are experienced and knowledgeable and I felt very comfortable with them. It’s the facility itself that can do better. They NEED to do better!

Verified Google review
Dani Adelman

Dani Adelman

Had a wonderful experience with Dr Denard and his team. Everyone was so lovely, and they’re running a VERY efficient operation. From start to finish, I felt like I was in very good hands. Post-op, I got a video explanation and a call from my doctor - exceeded my expectations!

Verified Google review
Janet Lecuyer

Janet Lecuyer

Outstanding care, amazing staff, great communication. I spoke and saw multiple staff planning and having my procedure. All were very pleasant and caring and work great as a team. Can see how committed they are. Facility is excellent and geared toward providing excellent care. Anesthelogist best I’ve ever had. Listened carefully to my anesthesia history and had no adverse side effects.

Verified Google review
Nicole Dyer

Nicole Dyer

Super unhelpful. I have been trying to get an estimate from them for the last 2 weeks so I can figure out my out of pocket, and because their surgery scheduler does not do their job in a timely manner, I can not get an estimate for the procedure. It is now less than 2 weeks from our surgery date, and it is still not on their schedule even though it was booked with Southern Oregon Ortho over 2 weeks ago and I can't get an estimate until they get it on their schedule. Not very good customer service when patients are trying to financially plan for things like this. Won't ever use this facility again.

Verified Google review

Reviews from Google Places for EIGER BRANCH LLC DBA ORTHOPEDIC OUTPATIENT CENTER. These are real experiences shared by patients.

Contact

Years in Operation

3 years

Est. 2023

Ownership

For-Profit

Accreditation

Joint Commission

Operating Rooms

6

Specialties

Orthopaedic SurgeryInterventional Pain Medicine
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?