PATIENT PARTNERS LLC is a Medicare-certified ambulatory surgery center located in GALLATIN, TN, offering same-day outpatient surgical procedures. Google rating: 4.2 out of 5 from 27 reviews.

PATIENT PARTNERS LLC

gallatin, TNMedicare Certified

Location & Directions

Address

890 NORTH BLUE JAY WAY

GALLATIN, TN

Service Area

This provider serves patients in GALLATIN and surrounding areas in TN.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Cataract SurgeryThe clouded natural lens of the eye is removed and replaced with a clear artificial one. It is one of the most common outpatient procedures performed in the country, usually takes under 30 minutes per eye, and is done under light sedation with numbing drops rather than general anesthesia.LASIK / Refractive SurgeryA laser reshapes the cornea to correct nearsightedness, farsightedness, or astigmatism, reducing dependence on glasses or contacts. The procedure itself takes minutes per eye. Vision is often noticeably better within a day, though it can take several weeks to fully stabilize.Glaucoma SurgeryCreates a new drainage path for fluid inside the eye to lower internal pressure. Glaucoma damages the optic nerve silently, so the goal is preventing further vision loss rather than restoring vision already lost. Several minimally invasive options are now performed in outpatient settings.Retinal SurgeryRepairs the light-sensitive tissue at the back of the eye, most often for a detached or torn retina, or for bleeding related to diabetes. Timing matters — a detaching retina is treated urgently because delay increases the risk of permanent vision loss.Eyelid Surgery (Blepharoplasty)Removes excess skin and fat from the upper or lower eyelids. When drooping upper lids block part of the visual field, the procedure is functional rather than cosmetic and is often covered by insurance if visual field testing documents the obstruction.Corneal TransplantReplaces damaged or clouded corneal tissue with donor tissue. Modern techniques often replace only the affected layer rather than the full thickness, which shortens recovery. Vision improves gradually over months, and stitches may stay in place for a year or longer.
Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.
Tonsillectomy / AdenoidectomyThe tonsils and sometimes the adenoids are removed for repeated infections or sleep-disordered breathing. Recovery is notably harder for adults than children, with significant throat pain for a week or more and a real emphasis on staying hydrated.Ear Tube PlacementTiny tubes are placed through the eardrum to drain fluid and ventilate the middle ear, most often for children with recurrent ear infections. The procedure takes about 10 minutes and the tubes usually fall out on their own within a year.Sinus Surgery (FESS)A camera and instruments passed through the nostrils open blocked sinus drainage pathways, with no external incisions. Considered for chronic sinusitis that has not improved with medication. Congestion often worsens briefly before it improves.SeptoplastyThe wall of cartilage and bone between the nostrils is straightened to improve airflow through a blocked side. It addresses breathing rather than external appearance, though it is sometimes combined with cosmetic reshaping.Turbinate ReductionSwollen tissue inside the nose is shrunk to improve airflow, frequently at the same time as septoplasty. Often the difference between a nose that is structurally straight and one that actually feels open.LaryngoscopyA scope examines the voice box and vocal cords, used for persistent hoarseness, difficulty swallowing, or throat pain that has not resolved. Small lesions can sometimes be biopsied or removed during the same procedure.
Breast Augmentation / ReductionBreast size is increased by placing implants, or decreased by removing breast tissue and skin and repositioning the remaining tissue. Reduction is often performed to relieve back, neck, and shoulder pain caused by breast weight.RhinoplastySurgery that reshapes the nose by altering the bone and cartilage beneath the skin. It is performed to change appearance, to correct breathing problems caused by internal structure, or both. Swelling takes months to fully resolve.FaceliftLiposuctionFat is suctioned out from beneath the skin through small tubes called cannulas, reshaping a specific area such as the abdomen, flanks, or thighs. It targets localized deposits and is a contouring procedure rather than a method of weight loss.Wound ReconstructionRebuilds skin and underlying tissue where a wound is too large or too damaged to close directly. Surgeons move nearby tissue, or transfer skin and muscle from elsewhere on the body, to cover the defect. Often follows trauma, infection, or cancer removal.Skin GraftingHealthy skin is taken from one area of the body and transplanted to cover a wound or burn elsewhere. Both the graft site and the donor site need care, and the donor site is often the more uncomfortable of the two.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 96/100 (+3 vs natl avg 93)

Based on 283 surveys · 24% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
96+3 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
96+4 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
97+3 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 89.4% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

89.4%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.13%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Google Reviews

4.2
27 reviews
Elisabeth Ipox

Elisabeth Ipox

Patient Partners took wonderful care of my husband during his procedure. Melissa, Dr Peoples, Jackie, and Wendy specifically went the extra mile to make sure we were comfortable and reassured. We consistently felt that we were in safe hands! Thank you all so much for your kindness and care.

Verified Google review
T Adams

T Adams

First, id like to thank Debbie and Melissa for making my procedure almost stress free since I had this childish phobia about needles and syringes. I wish I could remember the anesthesiologist name and that she was very professional. They had me in and out in about two hours and even though I won't have to have another procedure for awhile, this is the place that I prefer to have it done. Thanks again to all the fine folks there!

Verified Google review
Paige Kelliher

Paige Kelliher

Two bad experiences at this location. One was with my then 7 year old son who was extremely nervous about his procedure. The nurses woke up my kiddo from the surgery, and he was screaming bloody murder for us. Took them over an HOUR to bring us back to him without much information provided to us. Second experience was not much of an improvement, my partner forced to wait in pre-op for over an hour for a simple procedure…… Highly highly recommend going elsewhere.

Verified Google review
Cameron Stokes

Cameron Stokes

Excellent experience here. Clean, comfortable facility. Very friendly and helpful staff from check in until I was helped into my car. Karen (?), Julie, and Hannah all explained their roles and what I'd be experiencing, answered my questions, and made sure I was comfortable.

Verified Google review
Lynne Mathews

Lynne Mathews

I had two procedures in the same day and every single employee that I met was kind, caring, knowledgeable and professional. The nursing staff was wonderful and provided excellent care. The process was organized, smooth and on time. Highly recommend!

Verified Google review

Reviews from Google Places for PATIENT PARTNERS LLC. These are real experiences shared by patients.

Contact

Years in Operation

20 years

Est. 2006

Ownership

For-Profit

Operating Rooms

4

Specialties

OphthalmologyOrthopaedic SurgeryOtolaryngologyPlastic and Reconstructive Surgery
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?