PATIENT PARTNERS LLC is a Medicare-certified ambulatory surgery center located in GALLATIN, TN, offering same-day outpatient surgical procedures. Google rating: 4.2 out of 5 from 27 reviews.
PATIENT PARTNERS LLC
Location & Directions
Service Area
This provider serves patients in GALLATIN and surrounding areas in TN.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 96/100 (+3 vs natl avg 93)Based on 283 surveys · 24% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Safe Surgery Checklist: 89.4% (natl avg ~97%)Safe Surgery Checklist
% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.
89.4%
natl avg ~97%
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.13%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.00%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Elisabeth Ipox
Patient Partners took wonderful care of my husband during his procedure. Melissa, Dr Peoples, Jackie, and Wendy specifically went the extra mile to make sure we were comfortable and reassured. We consistently felt that we were in safe hands! Thank you all so much for your kindness and care.
T Adams
First, id like to thank Debbie and Melissa for making my procedure almost stress free since I had this childish phobia about needles and syringes. I wish I could remember the anesthesiologist name and that she was very professional. They had me in and out in about two hours and even though I won't have to have another procedure for awhile, this is the place that I prefer to have it done. Thanks again to all the fine folks there!
Paige Kelliher
Two bad experiences at this location. One was with my then 7 year old son who was extremely nervous about his procedure. The nurses woke up my kiddo from the surgery, and he was screaming bloody murder for us. Took them over an HOUR to bring us back to him without much information provided to us. Second experience was not much of an improvement, my partner forced to wait in pre-op for over an hour for a simple procedure…… Highly highly recommend going elsewhere.
Cameron Stokes
Excellent experience here. Clean, comfortable facility. Very friendly and helpful staff from check in until I was helped into my car. Karen (?), Julie, and Hannah all explained their roles and what I'd be experiencing, answered my questions, and made sure I was comfortable.
Lynne Mathews
I had two procedures in the same day and every single employee that I met was kind, caring, knowledgeable and professional. The nursing staff was wonderful and provided excellent care. The process was organized, smooth and on time. Highly recommend!
Reviews from Google Places for PATIENT PARTNERS LLC. These are real experiences shared by patients.
Contact
Phone
(615) 575-9000Years in Operation
20 years
Est. 2006
Ownership
For-Profit
Operating Rooms
4
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?