RIDGE LAKE ASC LLC is a Medicare-certified ambulatory surgery center located in MEMPHIS, TN, offering same-day outpatient surgical procedures. Google rating: 2.6 out of 5 from 7 reviews.
RIDGE LAKE ASC LLC
Location & Directions
Service Area
This provider serves patients in MEMPHIS and surrounding areas in TN.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 88/100 (-5 vs natl avg 93)Based on 102 surveys · 18% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.00%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.00%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.00%
natl avg ~0.01%
Affiliated Surgeons
Surgeons affiliated with this facility based on NPPES NPI registry data.
ABAGAIL MARIE KIRK, OD
Optometrist
View profile →
ANDREW M KRAUSS, M.D.
207WX0107X
View profile →
ANDREW W CROTHERS, M.D.
Ophthalmology
View profile →
BARBARA A OVERBEY, FNP
Nurse Practitioner (Family)
View profile →
BRIAN DAVID SMITH, M.D.
Ophthalmology
View profile →
DENNIS E MATHEWS, OD
Optometrist
View profile →
+ 11 more affiliated surgeons on record
Surgeon affiliations are sourced from CMS NPPES data and may not reflect current practice arrangements. Contact the facility to confirm.
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
Explore More Surgery Centers
Compare this facility with others nearby.
Google Reviews
Missy Arwood
You are always asked for prepay for insurance adjustments prior to surgery. I completely understand that. But if your insurance pays more than they anticipated and they owe you money, they dont repay timely. Im going on 4 months and I keep getting bills stating I owe them, when in reality they have owed me from four months ago. This is the third tine I have had surgery at this surgery center, anfmd this happened every time. They have no explanation, and their "customer service" staff via the 877 number on the bill are not helpful but they say to wait one more month. Its been since July. They do not listen, and no one at their billing center can solve the problem. Lots of money going to them, but very little going out....poor customer service.
K B
The front desk staff was rude. She never acknowledged us when we walked in the desk to check in, she was in a conversation with another employee . When I had to get her attention to get instructions, she was extremely rude when telling us what to do next. It would be nice to be acknowledged and greeted with a smile. Customer service is everything. We were there on 10/8/2024 at 8:30 am
Barbara Petty
I had to write a letter to the surgeon to get them to reschedule my surgery appointment. They waited until the day before my surgery to call & leave a long message about important things I neede to know before my surgery which I didn’t read until the next day. So, I had to reschedule a third time. That whole section needs to be retrained to assist patients in a more compassionate and easier way. They are immature and rude. I haven’t made it to the surgery part yet.
Kristie M Holmes
This is the most horribly run doctors office I have ever been to. Their mission statement talks about respect and consideration for their patients, but they do not practice it. Their scheduling process needs a major overhaul for starters. If you have a choice, I suggest finding a different place.
Charles Jackson
Excellent care for my mother and her cataract surgery!!!
Reviews from Google Places for RIDGE LAKE ASC LLC. These are real experiences shared by patients.
Contact
Phone
(901) 685-1088Years in Operation
38 years
Est. 1988
Ownership
For-Profit
Operating Rooms
4
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?