BAYLOR SURGICARE AT BAYLOR PLANO LLC DBA BAYLOR SCOTT AND WHITE SURGICARE AT PLANO ALLIANCE is a Medicare-certified ambulatory surgery center located in PLANO, TX, offering same-day outpatient surgical procedures. Google rating: 4.0 out of 5 from 14 reviews.

BAYLOR SURGICARE AT BAYLOR PLANO LLC DBA BAYLOR SCOTT AND WHITE SURGICARE AT PLANO ALLIANCE

plano, TXMedicare Certified

Location & Directions

Address

4825 ALLIANCE BOULEVARD SUITE 300

PLANO, TX

Service Area

This provider serves patients in PLANO and surrounding areas in TX.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Knee ArthroscopyA camera and small instruments are inserted through incisions the size of a buttonhole to repair cartilage, trim a torn meniscus, or remove loose fragments. Because the joint is not opened fully, recovery is far faster than traditional open knee surgery.Shoulder ArthroscopyUses a small camera and instruments through tiny incisions to repair the shoulder joint — commonly for impingement, labral tears, or damaged cartilage. Most patients go home the same day and begin physical therapy within the first week.ACL ReconstructionRebuilds the torn anterior cruciate ligament using a graft, since a fully torn ACL does not heal on its own. The surgery itself is outpatient, but returning to cutting and pivoting sports typically takes nine to twelve months of structured rehabilitation.Rotator Cuff RepairReattaches torn tendons in the shoulder to the bone. Pain relief often comes well before strength does — a sling is typical for several weeks and full recovery commonly takes four to six months, with physical therapy doing much of the work.Carpal Tunnel ReleaseCuts the ligament pressing on the median nerve at the wrist to relieve numbness, tingling, and night pain in the hand. The procedure takes about 15 minutes under local anesthesia. Night symptoms often improve immediately; grip strength returns over several weeks.Joint ReplacementDamaged joint surfaces are replaced with implants, most commonly at the knee or hip. Once exclusively a hospital procedure, selected healthy patients now have this done at surgery centers and go home the same day with a structured recovery plan.
Tonsillectomy / AdenoidectomyThe tonsils and sometimes the adenoids are removed for repeated infections or sleep-disordered breathing. Recovery is notably harder for adults than children, with significant throat pain for a week or more and a real emphasis on staying hydrated.Ear Tube PlacementTiny tubes are placed through the eardrum to drain fluid and ventilate the middle ear, most often for children with recurrent ear infections. The procedure takes about 10 minutes and the tubes usually fall out on their own within a year.Sinus Surgery (FESS)A camera and instruments passed through the nostrils open blocked sinus drainage pathways, with no external incisions. Considered for chronic sinusitis that has not improved with medication. Congestion often worsens briefly before it improves.SeptoplastyThe wall of cartilage and bone between the nostrils is straightened to improve airflow through a blocked side. It addresses breathing rather than external appearance, though it is sometimes combined with cosmetic reshaping.Turbinate ReductionSwollen tissue inside the nose is shrunk to improve airflow, frequently at the same time as septoplasty. Often the difference between a nose that is structurally straight and one that actually feels open.LaryngoscopyA scope examines the voice box and vocal cords, used for persistent hoarseness, difficulty swallowing, or throat pain that has not resolved. Small lesions can sometimes be biopsied or removed during the same procedure.
HysteroscopyA slim camera passed through the cervix examines the inside of the uterus, and can remove polyps or fibroids in the same visit. No abdominal incision is involved. Cramping for a day or two afterward is normal.LaparoscopyA camera and instruments are inserted through small abdominal incisions, allowing diagnosis and treatment without a large open incision. Used for endometriosis, ovarian cysts, and pelvic pain, with recovery measured in days rather than weeks.D&C (Dilation and Curettage)The cervix is dilated and the uterine lining removed, for heavy bleeding, after a miscarriage, or to obtain tissue for diagnosis. The procedure takes 10 to 15 minutes and most people return to normal activity within a day or two.Tubal LigationThe fallopian tubes are sealed, cut, or removed to provide permanent contraception. It should be considered irreversible — reversal is not reliably successful, so it is intended for people certain they do not want future pregnancy.Endometrial AblationThe uterine lining is destroyed to reduce or stop heavy menstrual bleeding, offering an alternative to hysterectomy. It is not a contraceptive, and it is only appropriate for those who have completed childbearing.Ovarian Cyst RemovalA persistent, enlarging, or painful ovarian cyst is removed, usually laparoscopically. Surgeons generally aim to remove the cyst while preserving the ovary itself, particularly for patients who may want future pregnancy.
Epidural Steroid InjectionsSteroid medication is injected near irritated spinal nerve roots to calm inflammation causing sciatica or arm pain. Often used to make physical therapy tolerable rather than as a standalone cure. There are limits on how frequently they can be repeated.Nerve Block InjectionsAnesthetic, sometimes with steroid, is injected around a specific nerve to interrupt pain signals. Used both to treat pain and to identify its source, since relief from a precisely placed block points to the nerve responsible.Radiofrequency AblationHeat generated by radio waves disables the small nerves carrying pain signals from an arthritic spinal joint. Relief commonly lasts six months to two years. Because the nerves regenerate over time, the procedure can be repeated.Spinal Cord StimulationA device delivers mild electrical pulses to the spinal cord to interrupt chronic pain signals before they reach the brain. A temporary trial period is done first, so you can judge the benefit before committing to a permanent implant.Joint InjectionsSteroid or lubricating medication is injected directly into an arthritic or inflamed joint. Image guidance is often used to confirm placement. Relief typically lasts weeks to months and can make physical therapy more productive.Trigger Point InjectionsA local anesthetic is injected into a taut, tender knot of muscle to break the spasm-and-pain cycle. The appointment takes minutes and you can usually return to normal activity the same day.
ColonoscopyA flexible camera examines the full length of the colon to screen for cancer and remove polyps before they become cancerous. Done under sedation, it typically takes 30 to 60 minutes. The bowel prep the day before is the part most patients find hardest.Upper Endoscopy (EGD)A thin camera passed through the mouth examines the esophagus, stomach, and the first part of the small intestine. Used to investigate persistent heartburn, difficulty swallowing, unexplained bleeding, or abdominal pain. Usually takes 15 to 30 minutes under sedation.Flexible SigmoidoscopyExamines the lower portion of the colon only, rather than its full length. Preparation is lighter than a full colonoscopy and sedation is sometimes unnecessary, but it cannot detect problems higher in the colon.Capsule EndoscopyYou swallow a vitamin-sized camera that photographs the small intestine as it passes through — a region that standard scopes cannot easily reach. There is no sedation and no recovery. The capsule passes naturally, and images are reviewed after the fact.ERCPCombines endoscopy and X-ray imaging to diagnose and treat blockages in the bile and pancreatic ducts, most often gallstones stuck in a duct. Unlike a routine endoscopy, it carries a meaningful risk of pancreatitis afterward, so it is used when treatment is likely rather than for screening alone.Hemorrhoid TreatmentShrinks or removes swollen veins in the rectum and anus using rubber band ligation, injection, or surgical removal depending on severity. Banding is quick and typically requires no anesthesia; surgical removal is more effective for advanced cases but recovery is noticeably more uncomfortable.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Patient Experience Scores

Overall: 95/100 (+2 vs natl avg 93)

Based on 234 surveys · 20% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
95+2 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
95+3 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
98+2 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
95+1 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Safe Surgery Checklist: 100.0% (natl avg ~97%)

Safe Surgery Checklist

% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.

100.0%

natl avg ~97%

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.07%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.10%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Affiliated Surgeons

Surgeons affiliated with this facility based on NPPES NPI registry data.

Surgeon affiliations are sourced from CMS NPPES data and may not reflect current practice arrangements. Contact the facility to confirm.

Google Reviews

4
14 reviews
Annie Kaye Kane

Annie Kaye Kane

The help I've received from this facility is incomparable. I've been having a lot of voice/throat issues and neck/face muscle tension. Voice therapist Michelle Eppley has really saved my voice and helped heal my throat with her exercises and insight! Physical therapist Abigail Shepherd has relieved so much of my tightness with her hands-on work and exercises. They're both incredibly knowledgeable and go above and beyond to help. Would recommend both, 11/10.

Verified Google review
Seror Zaklama

Seror Zaklama

Oh My God I can’t say enough about this place , they way they put you at ease before your surgery, bring so friendly and knowledgeable , explains everything before hand it’s just outstanding , especially nurse Rosio , She is a true angel .. Dr. Song was amazing And my surgeon Dr. Culver is definitely one of the best in her field … I was blessed with this great team of amazing women who changed my life to the better , HUGE AND SINCERE THANK YOU FROM THE BOTTOM OF MY HEAET

Verified Google review
Dr. Daberechi Okafor

Dr. Daberechi Okafor

I had a procedure on Tuesday and my surgeon and team were great. However waking up from anesthesia the nurse afterwards treated me terribly. I felt like I wasn't even human in her eyes. She just started rushing me out, digging in my bag looking for my clothes even though I told her my husband was getting it from our other bag, and I also over heard her telling another staff "she should be gone by now". Again, I just had two major surgeries and just woke up from anesthesia. The whole experience with this particular nurse after the surgery was a nightmare.

Verified Google review
Alison Patterson

Alison Patterson

The care at the facility was great, but my complaint is with the billing department. Our insurance initially denied the preauthorization, so we paid out of pocket for the procedure. I then appealed the insurance decision and got it approved. I went back to Baylor Surgicare and they are telling me they can't file with insurance now because we were "cash pay". I specifically asked beforehand about this exact scenario and was told it wouldn't be an issue and that I could be reimbursed if insurance ended up approving the procedure. We paid over $3000 out of pocket and now cannot get any of that back.

Verified Google review
Stephen Bass

Stephen Bass

My wife had a cyst removed from her left thumb on Tuesday morning. Surgery went well and I was kept informed via text about her progress. Doctor did a great job. However, the after surgery care left a lot to be desired. No one called later in the day or even the next day to see how she was doing. No phone call, no email, no nothing. She was given a Tylenol3-Oxy pain med. What a joke that was. Didn't help with the pain at all. There was nothing on her paper work about taking anything to help with the swelling. Again, NOTHING. After two night of not being able to sleep she called the doctor's office and spoke with a nurse. The nurse said she should have been taking Ibuprofen for the swelling. Nice... two days later. So, no I'm not satisfied with the service received after the surgery. They need to communicate what to do after the surgery better!!!

Verified Google review

Reviews from Google Places for BAYLOR SURGICARE AT BAYLOR PLANO LLC DBA BAYLOR SCOTT AND WHITE SURGICARE AT PLANO ALLIANCE. These are real experiences shared by patients.

Contact

Years in Operation

8 years

Est. 2018

Ownership

For-Profit

Accreditation

Joint Commission

Operating Rooms

4

Specialties

Orthopaedic SurgeryOtolaryngologyObstetrics & GynecologyInterventional Pain MedicineGastroenterology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • Does my insurance cover this procedure here?
  • What is the surgeon's experience with this procedure?
  • What is the facility's hospital transfer rate?
  • What anesthesia options are available?
  • What is the recovery process and follow-up care?
  • Are there pre-op requirements (labs, fasting, etc.)?