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VIRGINIA EYE INSTITUTE INC is a Medicare-certified ambulatory surgery center located in RICHMOND, VA, offering same-day outpatient surgical procedures. Google rating: 4.6 out of 5 from 554 reviews.

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VIRGINIA EYE INSTITUTE INC

richmond, VAMedicare Certified

Location & Directions

Address

402 WEST HAMPTON STATION

RICHMOND, VA

Google Maps🗺Waze
(804) 287-2020

Service Area

This provider serves patients in RICHMOND and surrounding areas in VA.

Contact this surgery center for service area details

Note on Service Area

This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.

Procedures Performed

Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.

Ophthalmology (Eye Surgery)6
Cataract SurgeryThe clouded natural lens of the eye is removed and replaced with a clear artificial one. It is one of the most common outpatient procedures performed in the country, usually takes under 30 minutes per eye, and is done under light sedation with numbing drops rather than general anesthesia.LASIK / Refractive SurgeryA laser reshapes the cornea to correct nearsightedness, farsightedness, or astigmatism, reducing dependence on glasses or contacts. The procedure itself takes minutes per eye. Vision is often noticeably better within a day, though it can take several weeks to fully stabilize.Glaucoma SurgeryCreates a new drainage path for fluid inside the eye to lower internal pressure. Glaucoma damages the optic nerve silently, so the goal is preventing further vision loss rather than restoring vision already lost. Several minimally invasive options are now performed in outpatient settings.Retinal SurgeryRepairs the light-sensitive tissue at the back of the eye, most often for a detached or torn retina, or for bleeding related to diabetes. Timing matters — a detaching retina is treated urgently because delay increases the risk of permanent vision loss.Eyelid Surgery (Blepharoplasty)Removes excess skin and fat from the upper or lower eyelids. When drooping upper lids block part of the visual field, the procedure is functional rather than cosmetic and is often covered by insurance if visual field testing documents the obstruction.Corneal TransplantReplaces damaged or clouded corneal tissue with donor tissue. Modern techniques often replace only the affected layer rather than the full thickness, which shortens recovery. Vision improves gradually over months, and stitches may stay in place for a year or longer.

Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.

Browse all procedures by specialtyCommon questions about outpatient surgery

Patient Experience Scores

Overall: 95/100 (+2 vs natl avg 93)

Based on 74 surveys · 41% response rate

OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.

Overall RatingPatients who gave the facility a high overall rating
95+2 vs national avg (93)
0↑ natl avg100
Would RecommendPatients who would definitely recommend this facility
96+4 vs national avg (92)
0↑ natl avg100
StaffPatients who rated staff care and professionalism highly
99+3 vs national avg (96)
0↑ natl avg100
CommunicationPatients who felt staff communicated well about their care
95+1 vs national avg (94)
0↑ natl avg100
Source: OAS CAHPS (Outpatient and Ambulatory Surgery CAHPS) Survey, Centers for Medicare & Medicaid Services. Scores are linear means on a 0–100 scale.

Safety Metrics

Hospital Transfer Rate

% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.

0.01%

natl avg ~1.0%

Patient Fall Rate

% of patients who experienced a fall resulting in injury. Lower is better.

0.00%

natl avg ~0.1%

Patient Burn Rate

% of patients who experienced a burn during their procedure. Lower is better.

0.00%

natl avg ~0.03%

Wrong Site Surgery Rate

% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.

0.00%

natl avg ~0.01%

Source: CMS ASC Quality Reporting Program. Data reflects Medicare patient outcomes reported by the facility.

Preparing for Your Procedure

Guides covering what to expect before, during, and after outpatient surgery.

What to Expect: Cataract Surgery
The procedure, the day of, and how vision changes after.
What to Expect: LASIK
Who it suits, what it costs, and recovery.
Pre-Op Preparation Checklist
What to do in the weeks before your procedure, from two weeks out to the morning of.
What to Expect on Surgery Day
Arrival, check-in, the procedure itself, and discharge.
Understanding Anesthesia at an ASC
Sedation types, who administers it, and how recovery differs.
How to Read CAHPS Patient Experience Scores
What the survey scores above actually measure.
Browse all patient resources

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Other surgery centers in Richmond, VABrowse all Virginia surgery centers

Google Reviews

4.6
554 reviews
Jon Burfoot

Jon Burfoot

Best experience I have ever had in the medical field. From the receptionist up front. To the eye exam , pictures, doctor. Was amazing. Very laid back and relaxed while maintaining professionalism. Looking forward to my next visit.

Verified Google review
Isaiah White

Isaiah White

Extremely poor customer service. Will have you sitting for 2+ hours after appointment time with a toddler consistently and never has availability in a reasonable amount of time.

Verified Google review
Elaine K

Elaine K

I recently had cataract surgery on my left eye by Dr. Golisch at the VEI surgery center. What an amazing experience. I was stressed prior to surgery as I heard about problems from friends who had it done. They were not patients of Dr. Golisch nor VEI. My experience with my surgery at VEI was the best. Caring, professional, friendly, etc The team at the surgery center, Lindy, Jordan, Mary, Dr Lou, Heather, Michelle, Meghan, Cheryl and Dr Golisch and others are all superstars!! As I write this, I am on my way to have surgery on my right eye. I am confident it will be as great experience as my left eye. Thank you Dr. Golisch and VEI surgery team! You are the best and I highly recommend you to anyone who is having eye surgery!!

Verified Google review
Sydney Plum

Sydney Plum

Braxton was our tech and she was absolutely GREAT!! Her kind and calm demeanor was so appreciated

Verified Google review
Rae Sunshine

Rae Sunshine

I am not sure what ia the true appointment time is for my family member. As we were given a time, they called him soon after check in for routine tests (eye chart, etc) and then we proceed to sit for about an hour now. Arrived 1 hour and 45 min ago at this point. This is really bad and patients should be given this expectation ahead of time. Every. Single.time.

Verified Google review
See All Reviews on Google

Reviews from Google Places for VIRGINIA EYE INSTITUTE INC. These are real experiences shared by patients.

Contact

Phone

(804) 287-2020

Website

www.vaeye.com/

Years in Operation

39 years

Est. 1987

Ownership

For-Profit

Operating Rooms

5

Specialties

Ophthalmology
Medicare Certified

Verify quality data on the official CMS source:

View on Medicare.gov

Questions to Ask

  • •Does my insurance cover this procedure here?
  • •What is the surgeon's experience with this procedure?
  • •What is the facility's hospital transfer rate?
  • •What anesthesia options are available?
  • •What is the recovery process and follow-up care?
  • •Are there pre-op requirements (labs, fasting, etc.)?