BAPTIST HEALTHCARE SYSTEM INC DBA BAPTIST HEALTH SURGERY CENTER EASTPOINT is a Medicare-certified ambulatory surgery center located in LOUISVILLE, KY, offering same-day outpatient surgical procedures. Google rating: 3.7 out of 5 from 41 reviews.
BAPTIST HEALTHCARE SYSTEM INC DBA BAPTIST HEALTH SURGERY CENTER EASTPOINT
Location & Directions
Service Area
This provider serves patients in LOUISVILLE and surrounding areas in KY.
Contact this surgery center for service area details
Note on Service Area
This ambulatory surgery center serves patients in the surrounding area. Contact this surgery center directly to confirm service availability in your specific location.
Procedures Performed
Common outpatient procedures performed at this ambulatory surgery center, based on reported specialties.
Procedure list is based on CMS-reported specialty designations. Contact the facility to confirm specific procedures offered.
Patient Experience Scores
Overall: 97/100 (+4 vs natl avg 93)Based on 55 surveys · 26% response rate
OAS CAHPS scores are linear means (0–100) from Medicare patient surveys. Higher is better. National averages shown for comparison.
Safety Metrics
Safe Surgery Checklist: 100.0% (natl avg ~97%)Safe Surgery Checklist
% of surgical patients for whom a safe surgery checklist was used (ASC-9). Higher is better.
100.0%
natl avg ~97%
Hospital Transfer Rate
% of patients transferred to a hospital during or after their procedure (ASC-4). Lower is better.
0.07%
natl avg ~1.0%
Patient Fall Rate
% of patients who experienced a fall resulting in injury. Lower is better.
0.01%
natl avg ~0.1%
Patient Burn Rate
% of patients who experienced a burn during their procedure. Lower is better.
0.00%
natl avg ~0.03%
Wrong Site Surgery Rate
% of cases involving wrong-site, wrong-side, wrong-patient, or wrong-implant surgical events. Lower is better.
0.01%
natl avg ~0.01%
Preparing for Your Procedure
Guides covering what to expect before, during, and after outpatient surgery.
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Compare this facility with others nearby.
Google Reviews
lisa overton
I had surgery here and the team of people that work here are wonderful!! The receptionist, the intake for insurance,every single nurse and doctor were all wonderful!! The energy that these women brought to work with them was simply amazing!! The work performed by my doctor was wonderful also. I could not have asked for a better team of people.
Brianna Ontiveros
Baptist has amazing employees but the front desk ladies at Dr. Dennis office were one rude and heavily racist. I called ahead and told them we had some traffic. I get that, but they refused to attend my grandfather either way even if he had financial support from the hospital. Then talked to us as if we’re trying to scam them. Even when a baptism clinic made the appointment. Being treated with such disrespect frustrated me, so I just left. I don’t recommend.
Josh Cates
My primary care physician is located at Baptist Eastpoint. The staff and my doctor are all great. I’m always always in the room within 5 minutes of my scheduled appointment time. This is a great place to go for primary care. I highly recommend it.
Dwayne Treolo
I don’t leave very many reviews but this appt was extremely frustrating. And the office staff accepts no responsibility. Excuse after excuse. I scheduled my original appt earlier this year. Called and said I want to come in for my annual physical. I showed up at the time scheduled, had fasted, and was told then, that it had not been a year since my last physical and insurance would not cover it. Why wasn’t I told that when I made the appt? Oh it’s the system. When you call in you get routed to someone who can’t see that information. Fair enough. Met the Dr. Great guy. Liked him a lot. Was charged about $150 for the greeting. Nothing was done. Oh well. Lesson learned. Rescheduled my appt. About a month later I get a voice mail saying due to “unforeseen” circumstances my appt was cancelled. And that someone from the office staff would contact me to reschedule. I waited a few weeks and still had not received a call. Then I started getting texts from the office making sure I would be at my appt. So I figured it was still on. No call to reschedule. And text messages from the drs office asking me to confirm. Which I did. Also received emails from my chart to fill out forms. So I show up. Not on the schedule. The lady said that appt was cancelled. I went through the whole scenario and all she could say was that the text messages continue going out even if the appt was cancelled. She said we can schedule you now if you would like. Really? I’ve wasted two days. Paid for my first appt. And I’ve gotten nothing accomplished. No thanks. Their automated system just makes them lazy. I’m sure Dr. Adam’s is a good doctor. I would love to have been a patient. But not dealing with incompetence if I don’t have to. I’ll find another office. I think if the office staff had apologized, accepted some responsibility, instead of making excuses, I would have rescheduled. Instead I left wondering what I could have done differently.
Jonathan Gregory
I went here for my colonoscopy and everyone was great! Kelli got me registered and was so nice and personable. Monica was my nurse and she was great and took great care of me! I felt extremely well cared for by everyone during my visit. If I have an option for future procedures, this is where I'm going.
Reviews from Google Places for BAPTIST HEALTHCARE SYSTEM INC DBA BAPTIST HEALTH SURGERY CENTER EASTPOINT. These are real experiences shared by patients.
Contact
Phone
(502) 210-4850Years in Operation
17 years
Est. 2009
Ownership
For-Profit
Operating Rooms
4
Specialties
Verify quality data on the official CMS source:
View on Medicare.govQuestions to Ask
- •Does my insurance cover this procedure here?
- •What is the surgeon's experience with this procedure?
- •What is the facility's hospital transfer rate?
- •What anesthesia options are available?
- •What is the recovery process and follow-up care?
- •Are there pre-op requirements (labs, fasting, etc.)?